Orders
How do I place an order?
Add items to your cart, proceed to checkout, enter your shipping details, and choose a payment method. You'll get an order confirmation via email and SMS.
Can I cancel my order?
Orders can only be cancelled before dispatch.
Shipping
How long does delivery take?
Typical delivery takes 5–7 business days across India.
Is shipping free?
Yes. Shipping is free on all prepaid orders. A ₹49 handling fee applies to Cash on Delivery orders.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across India.
How do I track my order?
Once dispatched, you'll receive a tracking link via SMS and email. You can also reach us on WhatsApp for real-time updates.
Returns & Refunds
What is your return policy?
Returns are accepted only for damaged, defective, or incorrect products reported within 7 days of delivery.
How long do refunds take?
For prepaid orders, refunds are processed to the original payment method within 5–7 business days after approval. For COD orders, approved refunds are made through UPI or NEFT bank transfer within 5–7 business days.
Payments
What payment methods do you accept?
UPI, credit/debit cards (Visa, Mastercard, RuPay), net banking, popular wallets, and Cash on Delivery.
Is checkout secure?
Yes. Payments are processed through a PCI-compliant, encrypted checkout. We never store your card details.
Support
How can I reach you?
Contact us through WhatsApp or email. We reply within 24 hours, every day.
Still need help?
Head to our Contact page or WhatsApp us directly. We usually reply within a few hours.